Thank you for shopping with Martcore, available at martcore.store. We are committed to delivering your orders safely, quickly, and reliably. Please review our shipping policy below.

1. Order Cut-Off Time

Orders placed before 1:00 PM EST (Monday–Friday) are processed the same day.

Orders placed after this time will begin processing on the next business day.

2. Processing Time

All orders are processed within 0–1 business days (Monday–Friday).

Please note that processing times may be slightly extended during holidays, sales events, or peak shopping periods.

3. Estimated Delivery Time

Most orders are delivered within 5–9 business days (Monday–Friday) after shipment, depending on your location and carrier availability.

Delivery times are estimates and are not guaranteed.

4. Shipping Cost

We proudly offer free shipping on all U.S. orders.

5. Shipping Carriers

We partner with trusted shipping carriers, including:

  • USPS
  • UPS
  • FedEx

The shipping carrier for your order is automatically selected based on destination and delivery efficiency.

6. Order Handling & Tracking

After placing your order, you will receive a confirmation email acknowledging your purchase.

Once your order ships, a tracking email will be sent so you can monitor your package in real time.

7. Delivery Delays

If your order has not arrived within the estimated timeframe, please allow an additional 2 business days for possible carrier delays.

If your package still has not arrived, please contact our support team with your order number for assistance.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at:

support@martcore.store

Please include:

  • Your order number
  • Clear photos of the issue
  • A brief description of the problem

We will review your case and arrange a replacement or appropriate resolution as quickly as possible.

9. Order Cancellations

Orders may only be canceled before processing begins.

To request a cancellation, please contact us immediately at:

support@martcore.store

Once processing or shipping has started, cancellations are no longer possible. In such cases, our Refund & Return Policy will apply after delivery.

10. Customer Support Hours

Monday–Friday: 9:30 AM – 4:00 PM EST

11. Contact Us

If you have any questions regarding shipping, please contact us:

  • Business Name: Martcore
  • Website: martcore.store
  • Email: support@martcore.store
  • Phone: +1-315-202-9675
  • Business Location: United States